Privacy

Web Design by Magic Limited (“Web Design by Magic”, “us”, “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws.

You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity – see our cookie policy for detailed information).

If you do submit personal information by ordering products, services or completing a web form registration, for example, you can be assured that we will use your personal information only to support your continuing relationship with Web Design By Magic.

We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our website and when you generally use our products and services.

Web Design by Magic Ltd wish to help you make informed decisions, so please take a few moments to read the information below and learn how we may use your personal information.

Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information,  or when you respond to communications from us.

The type of personal information we may collect could include, for example, your name and postal address,  telephone number, email address, and credit/debit card information; and other information collected on registration.

If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Non-personal Identifying Information

We may also collect non-personally identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and products and services viewed.  This helps us to better manage and develop our website.

How will we use your information?

We may use your information for a number of purposes which includes: processing your orders and managing and administering your domain and web hosting; delivering any services, products or information requested by you; responding to complaints or account enquiries.

If you have consented to receive details of products and services you can contact us at any time to have your details removed from lists used by us, to update your information or to otherwise tell us how you would like to receive information about our products and services – the choice is yours.

To update your marketing preferences please email info@webdesignbymagic.co.uk

When will we disclose your information to others?

It is not our intention to disclose your information to anyone or any third parties. However, there may be occasions when we are required to disclose your information such as:

  • if we are under a duty to disclose or share your personal data to comply with any legal obligation;
  • To fulfil any service that you request from us (e.g. enquiry via our website etc.);
  • To enforce or apply our terms of use and other agreements;

Social media, blogs, reviews

Any social media posts or comments you send to us (on the Web Design by Magic Facebook page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.

Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.

Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.

How long do we keep your information for?

To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.

In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so.  After that we will delete it other than where we lawfully can keep any data for accountancy, audit or legal reasons.

We shall keep data for not longer than 6 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.

Access to your Information

You can write or email to us at any time to obtain details of the personal information we may hold about you. Please write to: info@webdesignbymagic.co.uk or Data Protection Officer, Web Design by Magic Ltd, Suite 5, Blackburn Rovers Enterprise Centre, Nuttall Street, Ewood,Blackburn, BB2 4JF

Please quote your name and address. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Necessary Processors

  • Web Design by Magic uses third parties to provide some services.
  • This means some information we receive from you may pass through a third party platform to get to us
  • Each partner is carefully reviewed and maintains the same security and standards towards the data protection act as we do.
  • These are outlined below:
    • Heart Internet – Web Hosting
    • Digital Ocean – Web Hosting
    • Wave Apps – Invoice Processing
    • Stripe – Payment Processing
    • Mailchimp – E Mail Marketing and Communication